How The Customer is Always Right at Stew Leonard’s
The Customer is Always Right at Stew Leonard's Stew Leonard’s is called the “Disneyland of Dairy Stores” by the New York Times, because of its costumed characters, scheduled entertainment, petting…
How Jeff Bezos, Amazon.com, handles all customer complaints and comments from his email address jeff@amazon.com
jeff@amazon.com Jeff Bezos, the founder, and CEO of Amazon.com has a very customer oriented customer satisfaction strategy that always puts the customer first. One of the main actions of Jeff…
How a leader is capable of becoming a ‘’winning leader’’ that the teams within the organization can follow!
Characteristics of a "winning leader" The leaders of larger organizations cannot put a strong enough emphasis on the ‘’Customer First!’’ rule, this rule is often put above anything else for…